Privacy Policy

Last updated: September 6th, 2024

At EtsyEasy.ai ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our Chrome extension, EtsyEasy.ai.

1. Information We Collect

Our extension collects and stores certain data from users to provide its functionality. This data includes:

Local Storage Data: We use Chrome's local storage to store information related to your subscription status and your custom settings, such as return and shipping policies. This data is stored only on your device and is not transmitted to any external servers.
Message Transcripts: When you use our extension to generate responses, the message content is collected and temporarily processed to provide you with a response. No message content is stored on our servers.

2. How We Use Your Information

We use the collected data to:

Enable the functionality of the extension, such as managing subscriptions and generating responses for Etsy messages.
Store your custom policies (e.g., return policy, shipping policy) locally for your convenience.

3. Subscription Management

We integrate with third-party payment services like Stripe to manage your subscription. When you subscribe, your payment details are handled by Stripe and are subject to Stripe’s Privacy Policy. We do not collect or store any payment information.

4. Data Sharing

We do not share, sell, or rent your personal information to any third parties. However, we may share information under the following circumstances:

Legal Compliance: We may disclose information when required by law or to comply with a valid legal process.

5. External Services

Our extension communicates with external services, such as webhooks, to process and generate responses based on the message content. These services receive the message transcript for temporary processing but do not store the data long-term.

6. Security

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Choices

You have control over your data:

Subscription: You can manage your subscription status directly through the Stripe portal.
Custom Policies: You can update or delete your stored policies at any time within the extension.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at Tribespencer@gmail.com.